(1) For the business relationships between the company FR Media GmbH, registered under FN 469519w, Hafenstraße 47-51, 4020 Linz, Austria (hereinafter "Provider") and natural persons, for whom this transaction is not part of operating a business (hereinafter "Contractual Partner"), the following General Terms and Conditions (hereinafter "General Terms and Conditions" or "T&Cs") in the version valid at the time of the respective conclusion of contract shall apply exclusively. The 7flavor Pass as an annual subscription with access to all courses is hereinafter referred to as "Subscription".
(2) Deviating conditions of the Contractual Partner will not be recognized unless the Provider expressly agrees to their validity. This also applies if the Provider has not expressly objected to the T&Cs or other deviating provisions of the Contractual Partner.
(3) By ordering by clicking the "Pay Securely Now" button in the shopping cart before placing an order, the Contractual Partner agrees to the validity of these General Terms and Conditions and is bound by them. The T&Cs are available at any time at https://www.7flavor.com/en/terms-and-conditions and can be saved and printed.
(1) The listed or mentioned prices, price offers, and descriptions do not constitute an offer, but an invitation to submit an order and can be withdrawn or changed by the Provider at any time before the express acceptance of the order.
(1) The access to the online courses on the platform www.7flavor.com (hereinafter "Platform") is password-protected through registration by the Contractual Partner.
(2) The access data is valid for one user only and must not be transferred.
(3) The Contractual Partner is obliged to keep the access data and passwords confidential and to prevent the unauthorized use of the courses by third parties.
(4) In case of misuse, the Provider is entitled to block access at any time without prior notice.
(5) The Contractual Partner is liable for any misuse for which they are responsible.
(6) The prerequisite for streaming the content provided on the Platform is the conclusion of a paid contract for the use of the Platform.
(7) To conclude such a user contract, the customer must correctly and completely fill in the mandatory fields (first and last name, email address, billing address, and payment data) and create a password to access their account again.
(8) The term of the user contract and the fee to be paid result from the product description, which is displayed to the customer on the Platform before the contract is concluded. The price indicated is a gross price including statutory VAT.
(9) By clicking the "Pay Securely Now" button, the customer submits a binding offer to conclude a contract for the use of the Platform. Before submitting the offer, the customer can view and change their entries at any time.
(10) After submitting the offer, the customer will receive a confirmation of receipt by email, in which the customer and contract data as well as these T&Cs are listed again and which the customer can print using the "print" function or save using the "save" function. The confirmation of receipt merely documents that the customer's offer has been received by the Provider and does not constitute acceptance of their offer. The offer is only considered accepted by the Provider when the Provider has declared acceptance to the customer (e.g., by email) or has begun providing the service in another way (e.g., by activating the Platform).
(11) The Contractual Partner is responsible for creating the technical prerequisites for access to the courses on their end, particularly with regard to the hardware and operating system software used, the connection to the internet including ensuring the connection speed, current browser software, and the acceptance of cookies transmitted by the Provider's server, and bears all costs in connection with fulfilling these prerequisites.
(12) In the event of further development of the software platforms and other technical components of the system by the Provider, it is incumbent on the Contractual Partner, after being informed by the Provider, to independently take the necessary adjustment measures for the software and hardware used by the Contractual Partner.
(1) The courses are generally available 24 hours a day, seven days a week, with an availability of 98% calculated over the calendar year being enabled. Availability is calculated using the formula: Availability = (Total Time − Total Downtime) / Total Time.
(2) The Provider is entitled to change, restrict, or replace the content of the courses and to appropriately modify modules with regard to their content, in particular to appropriately reduce or expand them.
(3) Statements and explanations regarding the courses in advertising materials as well as on the Provider's website and in the documentation are to be understood exclusively as a description of the quality and not as a guarantee or assurance of a property.
(1) The Contractual Partner receives the non-exclusive, non-transferable right to participate in the ordered courses within the framework of the following provisions.
(2) The right of participation during the contract period includes access to the courses covered by the contract as well as the authorization to access (online) learning content on a data processing device belonging to the Contractual Partner or a third party for their own private, non-commercial purposes.
(3) Participation is limited to the Contractual Partner. The retrieved documents may only be used by them for their own private, non-commercial use.
(4) Any commercial distribution, in particular selling, renting, leasing, or lending of courses, their content, or documents, as well as any editing thereof, is prohibited.
(5) It is not permitted to collect, duplicate, or copy elements of the courses onto other data carriers for external use by unauthorized third parties.
(6) The use of the course license for courses for which an individual purchase was made is not limited in time, unless a specific duration has been agreed with the Contractual Partner.
(7) The use of the course license with the Subscription is valid for an indefinite period until it is canceled. To use the Subscription, the Contractual Partner must provide a payment method. "Payment method" means a current, valid, accepted method of payment, which the Contractual Partner may update from time to time. As long as the Contractual Partner does not cancel their membership before the billing date, they authorize the Provider to charge the membership fee for the respective subsequent billing period using the selected payment method.
(8) The Provider is entitled to take technical measures to prevent use beyond the contractually permissible scope, in particular to install corresponding access blocks.
(9) The Contractual Partner is not entitled to use devices, programs, or other means that serve to circumvent or overcome the Provider's technical measures. In the event of a violation by the Contractual Partner, the Provider is entitled to immediately block access to courses and to terminate the contract extraordinarily without notice for good cause. Further rights and claims of the Provider, in particular claims for damages, remain unaffected.
(1) All prices are final prices and include the statutory value-added tax (VAT).
(2) Payment is made via credit card or PayPal and is free of charge.
(3) The courses are digital products that do not require shipping. Vouchers are also sent digitally via email.
(1) Access to the courses will be activated immediately after the confirmation of receipt is sent to the customer.
(2) The Contractual Partner will be informed about the delivery time for shipping products in the respective product description during the ordering process.
(1) The duration of a respective Subscription is displayed on the Platform during the ordering process. After the respective Subscription period expires, the respective Subscription automatically renews for the original duration, unless the Contractual Partner cancels in due time at the end of the Subscription period without observing a notice period. This can be done via the account page under "My Profile" --> "Subscription", by email to hey@7flavor.com, or in writing by post to: FR Media GmbH, Hafenstraße 47-51, 4020 Linz, Austria. In the event of non-cancellation, the original contract duration will be automatically extended. The consumer can prevent this by canceling the Subscription in due time at the end of the Subscription period without observing a notice period.
(2) The annual fee for the Subscription will be charged to the stored payment method on the specific billing date indicated on the account page. The duration of the billing period is one year, unless otherwise stated. The next payment date can be viewed on the account page.
(3) If a payment method is stored for which automatic debit is not possible, the Contractual Partner must pay the outstanding amount in order to continue accessing the courses.
(4) To use the Subscription, the Contractual Partner must provide a payment method. If a payment cannot be successfully processed because the respective payment method has expired or has insufficient funds, and the Contractual Partner does not cancel their account, access to the courses may be suspended until a valid payment method has been successfully charged.
(5) The Contractual Partner can update the payment methods via the account page. Following any update, the Contractual Partner authorizes the Provider to continue charging the applicable payment method(s).
(1) The content provided by the Provider is protected by copyright.
(2) All rights arising therefrom, in particular those of reprinting, translation, reproduction on photomechanical or similar media, storage, processing, and distribution using EDP or in computer networks—even in excerpts—are reserved to the Provider, or the authors and licensors, and are not permitted for the Contractual Partner.
(3) The Contractual Partner does not receive any ownership or exploitation rights to the provided content or programs.
(4) Trademarks, company logos, other distinguishing marks or proprietary notices, copyright notices, as well as other features serving to identify the Provider or the licensor or individual elements thereof, may not be removed or altered.
(1) The warranty is determined by statutory provisions.
(2) The Provider is exclusively liable for damages that the Contractual Partner or their vicarious agents have caused to the customer intentionally or through gross negligence. This does not apply to liability for personal injury and claims under the Product Liability Act.
(1) The Contractual Partner has the right to withdraw from the purchase of an individual course as well as a concluded Subscription within 14 days without giving reasons. The withdrawal period is 14 days from the day the contract was concluded (for the delivery of digital content not supplied on a physical data carrier) or from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the goods (for purchase contracts). To exercise the right of withdrawal, the Contractual Partner must inform the Provider by means of a clear declaration (e.g., by email or a letter sent by post) to:
Email: hey@7flavor.com
Mailing address: FR Media GmbH, Hafenstraße 47-51, 4020 Linz, Austria
of their decision to withdraw from this contract. The Contractual Partner can use the following model withdrawal form, which, however, is not mandatory:
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
Invoice number:
Ordered on (*)/received on (*):
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only for notification on paper):
Date
(*) Delete as appropriate.
(2) To meet the withdrawal deadline, it is sufficient for the notification of the exercise of the right of withdrawal to be sent before the withdrawal period has expired.
(3) If the Contractual Partner withdraws from the contract, the Provider will reimburse the corresponding payments immediately and at the latest within 14 days from the day on which the notification of the withdrawal of this contract was received by the Provider. For this reimbursement, the Provider will use the same payment method that the Contractual Partner used in the original transaction, unless expressly agreed otherwise. The Provider may refuse reimbursement until the goods have been received back or until the Contractual Partner has provided proof that the goods have been returned, whichever is the earlier.
(4) The Contractual Partner must return or hand over the goods in their original packaging and undamaged immediately and in any event no later than 14 days from the day of withdrawal (to FR Media GmbH, Hafenstraße 47-51, 4020 Linz, Austria). Since online courses are digital products, the return of goods only applies to physical products such as spices, gift boxes, etc.
(5) The Contractual Partner shall bear the direct costs of returning the goods.
(1) The contract shall be drawn up in English. The further execution of the contractual relationship shall be in English or German.
(2) The legal relationships with the Contractual Partner shall be governed exclusively by Austrian substantive law, excluding its conflict of law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). For Contractual Partners, this applies only to the extent that it does not restrict any statutory provisions of the state in which the Contractual Partner has their residence or habitual abode.
(1) We are entitled to amend these General Terms and Conditions insofar as this is necessary to eliminate subsequently arising disturbances of equivalence or to adapt to changed legal, economic, or technical framework conditions. We will inform the customer of any amendment by sending the content of the amended provisions to the customer's last known email address. The amendment shall become part of the contract if the customer does not object to its inclusion in the contractual relationship in writing or text form to hey@7flavor.com within four weeks of receiving the notification of amendment. In the event of an objection by the customer, the original T&Cs shall continue to apply unchanged.
(1) The Provider is not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board. Any complaints can be directed by the Contractual Partner to the email address hey@7flavor.com.